Terms and conditions
This document sets out the terms and conditions of use for the NSW planning portal.
- General Conditions
- Planning information, maps and spatial datasets
- Privacy Statement
1.0 General Conditions
About the NSW planning portal
The NSW Planning Portal is an initiative of the New South Wales Government and has been designed to provide public access to a range of planning services and information including documents or other information in the NSW planning database established under the Environmental Planning and Assessment Act 1979 (the EP&A Act).
The NSW planning database is an electronic repository of spatial datasets or other maps that are adopted or incorporated by way of reference by environmental planning instruments, plans or other documents or information relating to the administration of the EP&A Act that are required to be published on the NSW Planning Portal by the regulations or by the Secretary of the Department of Planning and Environment (the Secretary).
The NSW planning database is to be compiled and maintained as determined by the Secretary. The Secretary may certify the form of such documents or other information on the NSW Planning Portal is correct. At this stage, no content on the NSW Planning Portal has been certified by the Secretary.
Access and use of the NSW planning portal
The NSW Government grants you a non-exclusive, non-transferable licence to access and use the NSW Planning Portal in accordance with these terms and conditions of use.
Agreement to these terms and conditions of use
These terms and conditions of use (as amended from time-to-time) govern the use of the NSW Planning Portal. By clicking the 'I Agree' button you understand and agree to these terms and conditions of use.
New or revised terms and conditions of use
The Department may change these terms and conditions of use at any time, and may do so without giving you any prior notice.
You are responsible for any internet connection fees that You incur.
It is impossible for the Department to ensure that the services are provided to you at all times or at any specific times or will be able to operate at all times error-free. The provision of services is influenced by availability of related computer systems. The NSW Government makes no warranties in regard to the availability of services but all reasonable efforts will be made to provide the best possible service to you. Notices regarding planned system outages will be made available on the NSW Planning Portal's home page.
Your access to and use of the NSW planning portal is governed by the law of New South Wales and the Commonwealth and you agree to submit to the non-exclusive jurisdiction of the courts in that State and the Commonwealth.
The NSW Government will be in no way liable for any loss, damage or injury arising as a result of your use or reliance on the NSW planning portal, nor will it be liable for any indirect or consequential punitive or special damages or loss of profit.
The NSW Government will be in no way liable for any loss, damage or injury arising as a result of, or in part by, its negligent acts or omissions in procuring, compiling, collecting, interpreting, reporting, communicating or delivering any information through the NSW Planning Portal.
Links to other websites
Links have been provided on the NSW Planning Portal in line with the Department of Planning and Environment's desire to promote a free exchange of information. The Department does not necessarily endorse or support the views, opinions, standards or information that appear at the linked sites or in material authored by third parties and published on the NSW Planning Portal. You should be aware that the providers of linked sites will often have their own protocols and standards in relation to their sites and the information which appears on them. We urge you to familiarise yourself with any such protocols and standards. Similarly, you should also not interpret the absence of a link to any other site as a criticism or comment by the Department on the provider of content of that other site.
You should bear in mind that some of the material that appears on the linked sites may possibly cause offence or upset to some people. The Department regrets, but cannot take responsibility for, any such offence or upset caused.
In the event that you are offended or upset by the material which appears on this site and/or any linked site, you are entitled to lodge a complaint with the Australian Communications and Media Authority (ACMA) who will then investigate the complaint and take such action as it thinks fit. If you would like to know more about the ACMA's role in regulating Australian internet content, you can visit its website at http://www.acma.gov.au .
3.0 Planning information, maps and spatial datasets
Until such time as content on the NSW Planning Portal is certified, the documents and information available on the NSW Planning Portal should be treated as being for reference only and you should exercise your own skill and care with respect to the use of the material.
The map viewer on the NSW Planning Portal provides access to spatial datasets for certain planning maps incorporated by reference in environmental planning instruments made under the EP&A Act. PDF versions of the official maps adopted when the instruments are made are available from a map link index from the relevant environmental planning instrument on the NSW legislation website.
The spatial datasets on the NSW Planning Portal are updated as new PDF maps are published. You should be aware that there may be delays between when the official PDF maps are published on the NSW legislation website and when the spatial datasets are updated on the NSW Planning Portal.
The Department of Planning and Environment tries to update the spatial datasets within 2 weeks of any changes to the official PDF maps.
The NSW Planning Portal only shows the current In Force spatial datasets. Historical versions of the maps are available from a map link index from the relevant environmental planning instrument on the NSW legislation website.
The spatial datasets for certain State environmental planning policies has been derived from the wording of the text of the instrument.
Copies of development control plans and contributions plans
The NSW Planning Portal provides public access to copies of development control plans and contributions plans. Councils are required to provide copies of development control plans to the Secretary within 28 days of making the plan. Councils are also required to provide the Minister with a copy of a contributions plan, as soon as practicable after it is approved by the council.
The Department tries to update the development control plans and the contributions plans within 2 weeks of receiving copies of the plans from councils.
4.0 Privacy statement
The NSW planning portal is provided and maintained by the Department of Planning and Environment. The Department is subject to the requirements of the Privacy and Personal Information Protection Act 1998 (the PPIP Act). Under that Act You have a right to access and change personal information that we hold. For further information please see the Department's privacy statement.
Site Visit Data
To help the Department improve its website and provide better services to its users, the Department makes a record of your visit and logs the following information:
- the IP (Internet Protocol) address of the machine which has accessed it;
- Your top-level domain name (for example .com, .gov, .au, .uk etc.);
- the date and time of your visit to the site;
- the pages visited; and
- cookies are used on the NSW Planning Portal to collect and store information.
Exceptions to the Rule
The Department will not collect, use and disclose personal information other than stated as above except for the purpose of investigating:
- unauthorised attempts to access files that are not published on the NSW Planning Portal;
- unauthorised tampering or interference with files published on the NSW Planning Portal;
- unauthorised attempts to index the contents of the NSW Planning Portal by other sites;
- attempts to intercept messages or any data of other users of the NSW Planning Portal;
- communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed;
- attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the NSW planning portal by other users; and
- any other circumstances permitted under the PPIP Act.
Consistent with the NSW Government's Open Data Policy the Department of Planning and Environment encourages the availability, dissemination and exchange of public information. Unless otherwise stated, material on the NSW planning portal where copyright vests in the Crown in right of the State of NSW is licensed under a Creative Commons Attribution 3.0 Australia License.
Attribution should be: 'NSW Crown Copyright – Department of Planning and Environment'
The licence does not apply to:
- Any material authored by third parties and published on the on the NSW planning portal.
- Any material hosted on a different site.
- The State arms or any emblem, symbol or trademark used by any agency of the State of NSW (except where such material is reproduced as an incidental part of using material under the general licence and otherwise in compliance with these terms and conditions of use).
To obtain permission to use copyright material other than as permitted by the Creative Commons Attribution Licence please contact:
Director, Community & Stakeholder Engagement Branch
Department of Planning and Environment
GPO Box 39 Sydney New South Wales 2001
Fax: (02) 9228 6555
You may publish the material to another website, however if you publish an entire document or publication, we prefer you to make a direct link to the NSW planning portal to ensure that the latest version is always displayed.
Help make the NSW Planning Portal even better by letting the Department know of any quality and usability issues you encounter by clicking the 'Feedback' button and sending through a response.
We may also request additional feedback from You through email, web questionnaires or other feedback mechanisms. By agreeing to these terms and conditions of use, You agree that We may contact You from time to time about the services provided through the portal.