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Digital document and certificate assurance

Protect important planning documents and certificates to ensure they are secure, trustworthy, and easy to track.

Initiative Outline

Status Scheduled 
Timeline Q2 2026 – Q4 2026
Type of change Governance, Technology 
Impacted stakeholder  Councils, Technology partners                                                                                                               

 

Problem statement

How might the security, integrity and traceability of sensitive documents and certificates be assured across a complex stakeholder ecosystem, while enhancing user trust and system efficiency?

 

Scope

This will involve exploring factors such as:

  • Increasing and supporting the digitisation of planning documents and certificates. 
  • Digitising paper-based certificates and verifying them at the time of submission.
  • Reducing the risk of fraudulent certificates and documents.
  • Improving the certificate validation process to increase efficiency and reduce errors.
  • Tracking and storing historical certificates and planning documents. 

Please note that the scope may be adjusted. Any changes will be communicated accordingly.

 

Last updated: 01/10/2025