Skip to main content
How to guides

Quick Reference Guides

Need help? the Planning Portal Quick Reference Guides can assist you when using the Portal applications.

Applicant Quick Reference Guides

Applicant Quick Reference Guide to Registering for a Planning Portal account 

This guide provides step-by-step instructions on:

  • Registering a Planning Portal account
  • Resetting your password

Date of last update: June 2019

View the Guide

 

Introduction to the Applicants Dashboard Quick Reference Guide

This guide provides step-by-step instructions on:

  • Navigating the ePlanning dashboard

Date of last update: June 2019

View the Guide

Applying for a Development Certificate Online

This guide provides step-by-step instructions on:

  • Registering and log in
  • Contact details
  • Inputting Development details
  • Uploading required documents 

Date of last update: June 2019

View the Guide

Providing additional information on your application 

This guide provides step-by-step instructions on:

  • Locate the relevant application
  • Review the comments from the council
  • Respond to the request

Date of last update: June 2019

View the Guide

Making Payments for Concurrence and Referrals

This guide provides step-by-step instructions on:

  • How to pay using a Credit Card
  • How to pay using BPay
  • How to view payment details

Date of last update: June 2019

View the Guide

Agency Quick Reference Guides

Agency  Quick Reference Guide to Registering for a Planning Portal account 

This guide provides step-by-step instructions on:

  • Registering a Planning Portal account
  • Resetting your password
  • Navigating the ePlanning dashboard

Date of last update: May 2019

View the Guide

Introduction to the Agency Dashboard Quick Reference Guide

This guide provides step-by-step instructions on:

  • The Dashboard
  • Navigating the ePlanning dashboard

Date of last update: May 2019

View the Guide

 

Using the Agency Administration Dashboard

This guide provides step-by-step instructions on:

  • The Administration Dashboard
  • Activate Staff members
  • Deactivating Staff members 

Date of last update: May 2019

View the Guide

Searching with in the ePlanning dashboard

This guide provides step-by-step instructions on:

  • The search field
  • The filter bar
  • Advance search

Date of last update: May 2019

View the Guide

 Managing  Pre-Assessments

This guide provides step-by-step instructions on:

  • Pre-assessment and Assignment
  • Accept the case within the Preliminary Assessment period and assign agency officer
  • Reject the case within the Preliminary Assessment period

Date of last update: May 2019

View the Guide 

Request and Review Additional Information

This guide provides step-by-step instructions on:

  • Requesting Additional Information
  • Review additional information provided by Council

Date of last update: May 2019

View the Guide

Uploading Supporting Documentation

This guide provides step-by-step instructions on:

  • Attaching documents to your request

Date of last update: May 2019

View the Guide

Providing  an Agency Decision

This guide provides step-by-step instructions on:

  • Find the relevant concurrence and referral request
  • Provide your agency decision
  • Upload your relevant advice or supporting decision documentation
  • Submit your agency decision

Date of last update: May 2019

View the Guide

Council Quick Reference Guides

Creating a  Concurrence and Referral via the Online DA system

This guide provides step-by-step instructions on:

  • Creating a case via the Online DA system

Date of last update: July2019

View the Guide

The Administration Dashboard

This guide provides step-by-step instructions on:

  • The Administration Dashboard
  • Activate Staff members
  • Deactivating Staff members 

Date of last update: July2019

View the Guide

Knowledge Management 

Quick Reference Guide for Knowledge management 

This guide provides step-by-step instructions on:

  • Registering for a Planning Portal account
  • Access Knowledge Management
  • Folders and Documents
  • Filtering folders 

Date of last update: June 2019

View the Guide

Online Submission System 

Quick Reference Guide for Online Submission System 

This guide provides step-by-step instructions on:

  • Registering for a Planning Portal account
  • Access Online Submission System 
  • Submitted DCPs/CPs/LEPs
  • Notification 

Date of last update: August 2019

View the Guide

Subdivision Certificate

Quick Reference Guide for Subdivision Certificate for Certifiers

This guide provides step-by-step instructions on:

  • Review Accept and Return an Application

Date of last update: August 2019

View the Guide

Quick Reference Guide for Subdivision Certificate for Certifiers

This guide provides step-by-step instructions on:

  • Complete an assessment and issue a Subdivision Certificate

Date of last update: August 2019

View the Guide

Quick Reference Guide for Subdivision Certificate for Certifiers

This guide provides step-by-step instructions on:

  • Initiate and complete a site inspection 

Date of last update: August 2019

View the Guide

Quick Reference Guide for Subdivision Certificate for Certifiers

This guide provides step-by-step instructions on:

  • Request and review additional information

Date of last update: August 2019

View the Guide

Sydney and Regional Planning Panels 

Quick Reference Guide for Sydney and regional Planning Panels 

This guide provides step-by-step instructions on:

  • Registering a Planning Portal account
  • Resetting your password
  • Navigating the ePlanning dashboard

Date last updated : June 2019

View the Guide

Quick Reference Guide for Panel Members

This guide provides step-by-step instructions on:

  • The Dashboard
  • Meeting Details 
  • Opening a Meeting 
  • Tools

Date last updated : June 2019

View the Guide

Quick Reference Guide for Councils

This guide provides step-by-step instructions on:

  • Create a planning panel from an Online DA
  • Creating Planning Panels from a DA created outside the Dashboard
  • Meeting Scheduled
  • Meeting Outcome

Date last updated : June 2019

View the Guide

Quick Reference Guide for the Secretariat

This guide provides step-by-step instructions on:

Date last updated : June 2019

View the Guide

 

The ePlanning Spatial Viewer

Quick Reference Guide for the ePlanning Spatial Viewer

This Guide is a Quick Reference on how to navigate the ePlanning Spatial Viewer 

View the Guide