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How to guides

Quick Reference Guides

Need help? the Planning Portal Quick Reference Guides can assist you when using the Portal applications.

Applicant Quick Reference Guides

Applicant Quick Reference Guide to Registering for a Planning Portal account 

This guide provides step-by-step instructions on:

  • Registering a Planning Portal account
  • Resetting your password

Date of last update: June 2019

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Introduction to the Applicants Dashboard Quick Reference Guide

This guide provides step-by-step instructions on:

  • Navigating the ePlanning dashboard

Date of last update: June 2019

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Applying for a Development Certificate Online

This guide provides step-by-step instructions on:

  • Registering and log in
  • Contact details
  • Inputting Development details
  • Uploading required documents 

Date of last update: June 2019

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Providing additional information on your application 

This guide provides step-by-step instructions on:

  • Locate the relevant application
  • Review the comments from the council
  • Respond to the request

Date of last update: June 2019

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Making Payments for Concurrence and Referrals

This guide provides step-by-step instructions on:

  • How to pay using a Credit Card
  • How to pay using BPay
  • How to view payment details

Date of last update: June 2019

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Special Infrastructure Contribution - Submitting an application

This guide provides step-by-step instructions on:

  • Creating a new application

Date of last update: September 2019

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Agency Quick Reference Guides

Agency  Quick Reference Guide to Registering for a Planning Portal account 

This guide provides step-by-step instructions on:

  • Registering a Planning Portal account
  • Resetting your password
  • Navigating the ePlanning dashboard

Date of last update: May 2019

View the Guide

Council Quick Reference Guides

Council  Quick Reference Guide to Registering for a Planning Portal account 

This guide provides step-by-step instructions on:

  • Registering a Planning Portal account
  • Resetting your password
  • Navigating the ePlanning dashboard

Date of last update: May 2019

View the Guide

The ePlanning Spatial Viewer

Quick Reference Guide for the ePlanning Spatial Viewer

This Guide is a Quick Reference on how to navigate the ePlanning Spatial Viewer 

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