The department is committed to supporting users of the NSW Planning Portal. We’ve provided a number of options for you to find more information and to contact us.
Step-by-step guides, frequently asked questions and video tutorials to help you use the NSW Planning Portal.
Need more help or have an enquiry? Contact our support team via our online form to get assistance with the NSW Planning Portal.
View comprehensive guides on how to use the website and your account.
How-to or quick reference guides and other resources designed to assist developers and practitioners using the NSW Planning Portal.
People in the construction and building industry looking to learn more about the NSW Planning Portal and the Portals digital services can enrol in the TAFE NSW training course.
Find information about how to lodge an application
Subscribe to news and announcements about the NSW Planning Portal via our online form.