Support hub
Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.
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Step-by-step guide
How to request an extension of a development consent (PDF, 4.57MB)
This step-by-step guide outlines the process an applicant takes to request an extension of a development consent on the NSW Planning Portal.
Step-by-step guide
How to review and process a request to extend a development consent (PDF, 5.71 MB)
This step-by-step guide outlines the process a council officer takes to review a request to extend a development consent, and to issue the outcome of the review.
Step-by-step guide
How to use the Housing and Productivity Contributions Estimator (PDF, 2.58 MB)
This step-by-step guide outlines the process a department officer takes to generate a Housing and Productivity Contribution (HPC) estimation in the NSW Planning Portal.
Step-by-step guide
How to reject a development, modification or review application (PDF, 1.43 MB)
This step-by-step guide outlines the process a council officer takes to reject a development, modification or review application on the NSW Planning Portal.
Step-by-step guide
How to voluntarily surrender a development consent (PDF, 4.57 MB)
This step-by-step guide outlines the process an applicant takes to voluntarily surrender a development consent on the NSW Planning Portal
Step-by-step guide
How to process a request to voluntarily surrender a development consent (PDF, 2.09 MB)
This step-by-step guide outlines the process a council officer takes to review a request to voluntarily surrender a development consent, and to issue the outcome of the review. Step-by-step guide - Council-DA-DA
Step-by-step guide
How to upload documents to a certificate registration after acceptance (PDF, 1.84 MB)
This step-by-step guide outlines the process a certifier takes to upload a document to a certificate registration that has been accepted by council.
Step-by-step guide
How to upload documents to a CDC application after determination (PDF, 1.92 MB)
This step-by-step guide outlines the process a council or certifier takes to upload a document to a determined complying development certificate (CDC) application.
Step-by-step guide
How to consult with agencies and councils for a Division 5.1 activity (PDF, 2.2 MB)
This step-by-step guide outlines the consultation process for Division 5.1 activity applications in the NSW Planning Portal.
Step-by-step guide
How to determine a development or modification to a development application (PDF, 3.49MB)
This step-by-step guide outlines the process a council offer takes to enter a determination in the NSW Planning Portal.