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Help and Resources

Information and Training

The department offers a range of self-service training material for NSW Planning Portal users.

We will be holding a series of training sessions on the NSW Planning Portal before the end of the year.

For more information about the session, or to register, click on the relevant link in the table below.

Training session Target Audience Link to Registration

How to review, assess and determine a complying development certificate application 

Council staff / private certifiers

Register now 

How to review, assess and determine a construction certificate application 

Council staff / private certifiers

Register now

How to return a complying development or post consent certificate application

Council staff / private certifiers

Register now

How to create and submit a complying development certificate application

Applicants

Register now

How to approve a Section 68 of the Local Government Act application

Council staff

Register now

How to register a certificate with council

Private Certifiers

Register now

How to manage staff within your organisation profile

Councils, certifiers and agencies

Register now

How to navigate the NSW Planning Portal  

Applicants

Register now

How to navigate the NSW Planning Portal  

Councils, certifiers and agencies 

Register now

How to manage documents within the NSW Planning Portal

Council staff

Register now

How to manage documents within the NSW Planning Portal

Private Certifiers

Register now

 How to review and approve a Section 125 or 138 of the Roads Act application

Council staff


 

Register now

 How to cancel an ‘in progress’ application or withdraw an application

Applicant

Register now

How to record a Written Direction Notice on the NSW Planning Portal

Council staff/private certifier

Register now

How to record a critical stage inspection on the NSW Planning Portal

Council staff/private certifier

Register now

How to notify an applicant of critical stage inspections via the NSW Planning Portal

Council staff/private certifier

Register now

State Design Review Panel (SDRP) service for proponents

Proponent 

Register now 

Last updated: 22/01/2025