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Support Hub

Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.

To find information to assist with your query, either:

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Showing results 171 - 180 of 204 results
Step-by-step guide

How to pay application fees via the ServiceNSW payment gateway

Step-by-step guide on how to pay application fees via the ServiceNSW payment gateway
Step-by-step guide

How to cancel an 'In progress' application

Step-by-step guide on how to cancel an in progress application.
Frequently asked questions

I am about to have the final inspection for renovation works. However, we are unable to meet all the commitments within the BASIX certificate. What should I do?

Step-by-step guide

How to provide additional information

Step-by-step guide on how to provide additional information to support your application
Frequently asked questions

How do I revise a BASIX certificate after it has been generated?

Frequently asked questions

I want to change my Principal Certifier. How do I do this?

Step-by-step guide

How to navigate the NSW Planning Portal dashboard

Step-by-step guide on how to navigate the NSW Planning Portal dashboard
Step-by-step guide

How to register for a NSW Planning Portal account

Step-by-step guide on how to register for a NSW Planning Portal account
Training sessions

How to manage documents within the NSW Planning Portal

This training course will demonstrate how private certifiers can mark and filter documents.
Training sessions

How to manage documents within the NSW Planning Portal

This training course will demonstrate how council staff can mark and filter documents and configure their consent authority required documents.

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