Support hub
Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.
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Training sessions
How to resolve a housing and productivity contribution
This is a training course for council users on how to review, finalise and resolve Housing and Productivity Contribution (HPC) cases within the NSW Planning Portal.
Training sessions
How to upload agency communication
This is a training course for council users on how to upload agency communication to a Concurrence and Referral (CNR) request within the NSW Planning Portal.
Training sessions
How to exhibit a development application
This is a training course for council users on how to exhibit a development application using the NSW Planning Portal.
Training sessions
How to edit a concurrence and referral request
This is a training course for council users on how to edit a Concurrence and Referral (CNR) request within the NSW Planning Portal.
Training sessions
How to create a concurrence and referral during the assessment of a development application
This is a training course for council users on how to create a concurrence and referral (CNR) request during the review and assessment of a development or modification to a development application in the NSW Planning Portal.
How to create a concurrence and referral during the assessment of a development application
This is a training course for council users on how to create a concurrence and referral (CNR) request during the review and assessment of a development or modification to a development application in the NSW Planning Portal.
Training sessions
How to re-refer a concurrence and referral request
This is a training course for council users on how to re-refer a concurrence and referral (CNR) request within the NSW Planning Portal.
Training sessions
How to review, assess and determine an occupation certificate application
This training course has been developed for council and private certifiers that assess occupation certificate applications (non-class 2 development).
Training sessions
How to review and approve or reject a request to amend a development or modification application
This course supports council users when reviewing and approving or rejecting a request to amend a development or modification application.
Training sessions
How to complete a non-portal consent registration
This course demonstrates how an applicant can register a consent that was determined outside of the NSW Planning Portal.
Training sessions
How to initiate and assess a Gateway Alteration application
This course provides a council with an overview of how to initiate and assess a Gateway Alteration application.