Skip to main content
Support hub image

Support Hub

Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.

To find information to assist with your query, either:

1. enter a keyword and select 'Enter' on your keyboard

2. select relevant filter/s from the options on the left-hand side of the screen below. Note: The top 4 options have been displayed for convenience. You can expand the list by selecting the ‘Show all’ hyperlink under the relevant filter/s. Once filters have been applied, select ‘Apply filters’ to view the refined listing. Select ‘Reset’ if you want to search again.

Filter results

Showing results 31 - 40 of 172 results
Training sessions

 How to review and approve a Section 125 or 138 of the Roads Act application

This training course will demonstrate how council staff can review and assess Section 125 or Section 138 of the Roads Act applications via the NSW Planning Portal.
Step-by-step guide

How to submit Intention to Commence work

Step-by-step guide to guide applicants through the process of submitting the 'Intention to commence work' prior to the commencement of building or subdivision work.
Step-by-step guide

How to withdraw a Division 5.1 activity

Step-by-step guide to assist proponents to withdrawn a Division 5.1 activity.
Step-by-step guide

How to complete the Division 5.1 activity assessment

Step-by-step guide to assist proponents to complete the Division 5.1 activity assessment
Step-by-step guide

How to upload documents to a Division 5.1 (Part 5) activity

Step-by-step guide to assist proponents when uploading documentation to a Division 5.1 activity via the NSW Planning Portal.
Step-by-step guide

How to register a Division 5.1 (Part 5) activity

Step-by-step guide to assist proponents when registering a Division 5.1 activity via the NSW Planning Portal.
Step-by-step guide

How to review and determine a Section 10.7 Planning Certificate

Step-by-step guide to assist councils to review and determine a Section 10.7 Planning Certificate application on the NSW Planning Portal.
Step-by-step guide

How to withdraw a development application on an applicants behalf

Step-by-step guide to assist councils to withdraw a development application on an applicants behalf.
Step-by-step guide

How to re-refer a concurrence and referral request

Step-by-step guide to assist councils with re-referring a concurrence and referral request to the same agency.
Step-by-step guide

How to edit a concurrence and referral request

Step-by-step guide to assist councils with the editting of a concurrence and referral request.

Pagination