Support hub
Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.
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How to submit a development application
How to notify an applicant of critical stage inspections
How to create a concurrence and referral during the review and assessment of a development application
How to upload documents after determining a development application
How to start a post-consent application from the related development consent on the NSW Planning Portal
How to create a council user account on the NSW Planning Portal
How to create a state agency account on the NSW Planning Portal
Can applicants see the changes I make to their application?
Can applicants see the changes I make to their application?
Yes. Changes made by council users are visible in the system-generated PDFs. These documents show the previous and updated values, with changes highlighted.
It is best practice to notify applicants of any significant edits, and to ensure that you have their consent prior to amending any application details.
How do I access the edit development application functionality?
How do I access the edit development application functionality?
To access the edit development application functionality:
- Log into the NSW Planning Portal using your council profile
- Open the development application you wish to edit
- Select ‘Edit applicant details’ or ‘Edit council entered information’ option from the Actions button in the top right-hand corner
- Edit the incorrect information and complete the process.
For more information please view the How to use the edit functionality in the development application service step-by-step guide.
Can I edit a development application (DA) after it has been determined?
Can I edit a development application (DA) after it has been determined?
No, once a development application has been determined it cannot be edited through the NSW Planning Portal.
If you need to update information after determination, please follow your council’s standard procedures or contact the support team for assistance.