Support hub
Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.
1. enter a keyword and select 'Enter' on your keyboard
2. select relevant filter/s from the options on the left-hand side of the screen below. Note: The top 4 options have been displayed for convenience. You can expand the list by selecting the ‘Show all’ hyperlink under the relevant filter/s. Once filters have been applied, select ‘Apply filters’ to view the refined listing. Select ‘Reset’ if you want to search again.
How to review and determine a Section 10.7 Planning Certificate
How to submit a Section 10.7 Planning Certificate
How to submit a modification to a development application
How to submit a development application
How to notify an applicant of critical stage inspections
How to upload documents after determining a development application
How to start a post-consent application from the related development consent on the NSW Planning Portal
How to create a council user account on the NSW Planning Portal
How to create a state agency account on the NSW Planning Portal
Can applicants see the changes I make to their application?
Can applicants see the changes I make to their application?
Yes. Changes made by council users are visible in the system-generated PDFs. These documents show the previous and updated values, with changes highlighted.
It is best practice to notify applicants of any significant edits, and to ensure that you have their consent prior to amending any application details.