Support Hub
Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.
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Step-by-step guide
How to withdraw a Division 5.1 activity
Step-by-step guide to assist proponents to withdrawn a Division 5.1 activity.
Step-by-step guide
How to complete the Division 5.1 activity assessment
Step-by-step guide to assist proponents to complete the Division 5.1 activity assessment
Step-by-step guide
How to upload documents to a Division 5.1 (Part 5) activity
Step-by-step guide to assist proponents when uploading documentation to a Division 5.1 activity via the NSW Planning Portal.
Step-by-step guide
How to register a Division 5.1 (Part 5) activity
Step-by-step guide to assist proponents when registering a Division 5.1 activity via the NSW Planning Portal.
Step-by-step guide
How to review and determine a Section 10.7 Planning Certificate
Step-by-step guide to assist councils to review and determine a Section 10.7 Planning Certificate application on the NSW Planning Portal.
Step-by-step guide
How to withdraw a development application on an applicants behalf
Step-by-step guide to assist councils to withdraw a development application on an applicants behalf.
Step-by-step guide
How to re-refer a concurrence and referral request
Step-by-step guide to assist councils with re-referring a concurrence and referral request to the same agency.
Step-by-step guide
How to edit a concurrence and referral request
Step-by-step guide to assist councils with the editting of a concurrence and referral request.
Step-by-step guide
How to issue a BASIX completion receipt
Step-by-step guide to assist councils and private certifiers with the issuing of a BASIX completion receipt.
Step-by-step guide
How to review and accept, decline or return a post-consent certificate application.
Step-by-step guide to assist councils, agencies and private certifiers with entering the outcome of their preliminary review of a submitted construction, occupation or subdivision certificate application.