Support Hub
Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.
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Our aim is to make it easier for you to access information to help you use the NSW Planning Portal. How did we do? Provide your feedback on the support hub.
To find information to assist with your query, either:
1. enter a keyword and select 'Enter' on your keyboard
2. select relevant filter/s from the options on the left-hand side of the screen below. Note: The top 4 options have been displayed for convenience. You can expand the list by selecting the ‘Show all’ hyperlink under the relevant filter/s. Once filters have been applied, select ‘Apply filters’ to view the refined listing. Select ‘Reset’ if you want to search again.
Step-by-step guide
How to submit a State Design Review Panel application
Step-by-step guide on how to submit a State Design Review Panel application
Step-by-step guide
How to submit a special infrastructure contribution request
Step-by-step guide on how to submit a special infrastructure contribution request
Step-by-step guide
How to navigate the NSW Planning Portal Spatial Viewer
Overview of how to navigate the NSW Planning Portal Spatial Viewer
Step-by-step guide
How to transfer management of a short-term rental acommodation property
Step-by-step guide on how to transfer management of a short-term rental acommodation property
Step-by-step guide
How to renew a short-term rental accommodation property
Step-by-step guide on how to renew a short-term rental accommodation property
Step-by-step guide
How to manage host and registrant details for a registered short-term rental accommodation property
Step-by-step guide on how to manage host and registrant details for a registered short-term rental accommodation property
Step-by-step guide
How to manage short-term rental acommodation bookings
Step-by-step guide on how to manage short-term rental acommodation bookings
Step-by-step guide
How to de-register a short-term rental accommodation property
Step-by-step guide on how to de-register a short-term rental accommodation property
Step-by-step guide
How to register a short-term rental accommodation property
Step-by-step guide on how to register a short-term rental accommodation property
Step-by-step guide
How to submit an application relating to SEPP infrastructure
Step-by-step guide on how to submit a site compatibility certificate for infrastructure