Support hub
Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.
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Step-by-step guide
How to navigate the NSW Planning Portal dashboard
Step-by-step guide on how to navigate the NSW Planning Portal dashboard
Step-by-step guide
How to register for a NSW Planning Portal account
Step-by-step guide on how to register for a NSW Planning Portal account
Training sessions
How to manage documents within the NSW Planning Portal
This training course will demonstrate how private certifiers can mark and filter documents.
Training sessions
How to manage documents within the NSW Planning Portal
This training course will demonstrate how council staff can mark and filter documents and configure their consent authority required documents.
Training sessions
How to navigate the NSW Planning Portal
This training course has been developed for new council, agency and private certifier staff that are required to interact with the NSW Planning Portal as part of their role.
Training sessions
How to navigate the NSW Planning Portal
This training course has been developed for stakeholders that need to submit applications on the NSW Planning Portal.
Training sessions
How to manage staff within your organisation profile
This training course has been developed for council, agency and private certifier organisation administrators to assist with the management of staff within your organisation profile.
Training sessions
How to register a certificate with council
This training course has been developed for private certifiers need to register a certificate with the relevant consent authority.
Training sessions
How to approve a Section 68 of the Local Government Act application
This training course has been developed for council staff that assess Section 68 of the Local Government Act applications.
Training sessions
How to create and submit a complying development certificate application
This session will demonstrate the how to complete a complying development certificate application on the NSW Planning Portal.