Support hub
Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.
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Training sessions
How to cancel an ‘in progress’ application or withdraw an application
This training course will demonstrate how applicants can cancel an ‘in progress’ application or withdraw an application being assessed.
Training sessions
How to review and approve a Section 125 or 138 of the Roads Act application
This training course will demonstrate how council staff can review and assess Section 125 or Section 138 of the Roads Act applications via the NSW Planning Portal.
Step-by-step guide
How to submit Intention to Commence work
Step-by-step guide to guide applicants through the process of submitting the 'Intention to commence work' prior to the commencement of building or subdivision work.
Step-by-step guide
How to withdraw a Division 5.1 activity
Step-by-step guide to assist proponents to withdrawn a Division 5.1 activity.
Step-by-step guide
How to complete the Division 5.1 activity assessment
Step-by-step guide to assist proponents to complete the Division 5.1 activity assessment
Step-by-step guide
How to upload documents to a Division 5.1 (Part 5) activity
Step-by-step guide to assist proponents when uploading documentation to a Division 5.1 activity via the NSW Planning Portal.
Step-by-step guide
How to register a Division 5.1 (Part 5) activity
Step-by-step guide to assist proponents when registering a Division 5.1 activity via the NSW Planning Portal.
Step-by-step guide
How to withdraw a development application on an applicants behalf
Step-by-step guide to assist councils to withdraw a development application on an applicants behalf.
Step-by-step guide
How to re-refer a concurrence and referral request
Step-by-step guide to assist councils with re-referring a concurrence and referral request to the same agency.
Step-by-step guide
How to edit a concurrence and referral request
Step-by-step guide to assist councils with the editting of a concurrence and referral request.