Support hub
Step-by-step instructions, frequently asked questions, video tutorials and TAFE NSW training modules.
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Step-by-step guide
How to exhibit a development application
A step-by-step guide to assist council to create or edit the exhibition of a development or modification application on the NSW Planning Portal.
Training sessions
How to request additional information
This is a training course for council and certifier users to request additional information from an applicant to support the review and assessment of a DA, CDC or post-consent certificate.
Step-by-step guide
How to complete the preliminary assessment stage within the Online DA service
A step-by-step guide to assist council users to complete the preliminary assessment stage within the Online DA service in the NSW Planning Portal.
Step-by-step guide
How to edit a concurrence and referral request
Step-by-step guide to assist councils with editing a concurrence and referral case. This includes adding or removing clauses for consideration or adding another Agency.
Step-by-step guide
How to upload agency communication to a concurrence and referral request
Step-by-step guide to assist councils with uploading agency communication to a concurrence and referral case.
Training sessions
How to resolve a housing and productivity contribution
This is a training course for council users on how to review, finalise and resolve Housing and Productivity Contribution (HPC) cases within the NSW Planning Portal.
Training sessions
How to upload agency communication
This is a training course for council users on how to upload agency communication to a Concurrence and Referral (CNR) request within the NSW Planning Portal.
Training sessions
How to exhibit a development application
This is a training course for council users on how to exhibit a development application using the NSW Planning Portal.
Training sessions
How to edit a concurrence and referral request
This is a training course for council users on how to edit a Concurrence and Referral (CNR) request within the NSW Planning Portal.
Training sessions
How to create a concurrence and referral during the assessment of a development application
This is a training course for council users on how to create a concurrence and referral (CNR) request during the review and assessment of a development or modification to a development application in the NSW Planning Portal.
How to create a concurrence and referral during the assessment of a development application
This is a training course for council users on how to create a concurrence and referral (CNR) request during the review and assessment of a development or modification to a development application in the NSW Planning Portal.