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PEGA upgrade user acceptance testing hub

Information for those participating in the user acceptance testing (UAT) for the upgrade of the NSW Planning Portal and Major Project platforms.

The Department of Planning, Housing and Infrastructure (the department) is upgrading the platform that underpins the Major Projects and NSW Planning Portals. As part of this process, we have invited NSW councils, agencies, certifiers and industry professionals to participate in user acceptance testing (UAT) for the various digital services. This will be conducted from 30 June to 11 July 2025.

This hub has been created to help participants complete the testing. 

Help and support

If you require assistance or have any questions, please email [email protected].  

This mailbox will be closely monitored throughout the UAT period.  

We request you do not contact the NSW Planning Portal customer support team as they will be unable to assist you.